Privacy Policy

1. Scope of this policy

This policy applies to information handled through the OnlyWin website. It does not govern a separate casino, payment provider, support platform or other third-party service that you may visit after following a link from this site. Those services can have their own privacy practices and should be reviewed separately.

OnlyWin aims to describe its information practices in clear language and to limit collection to information that has a practical purpose. Where Canadian privacy requirements apply, personal information should be handled in a manner consistent with applicable federal or provincial privacy law.

2. Information that may be collected automatically

Like most websites, the hosting environment may create technical logs when a page is requested. Depending on the hosting configuration, these logs can include an IP address, date and time, requested URL, referring page, browser type, operating system, device category and basic error or security information.

Technical data may be used to keep the site available, diagnose errors, detect abuse, understand general traffic patterns and protect the website from malicious activity. OnlyWin does not need your casino password, payment-card number or banking credentials to provide the informational pages on this site.

3. Information you choose to provide

If a contact feature, email address or support form is made available, information you voluntarily send may be used to respond to the request and maintain necessary records of the conversation. Do not send passwords, full payment-card details, government identification or other sensitive financial information through a general website contact channel.

4. Cookies and browser storage

The current OnlyWin front end is designed without third-party advertising scripts, social-media pixels or external analytics libraries. Basic browser storage may still be used for essential interface behaviour if such functionality is introduced. The separate Cookie Policy explains this in more detail.

When you follow an affiliate or promotional link and leave OnlyWin, the destination site may use its own cookies, referral identifiers or tracking technologies. Those technologies are controlled by the destination service, not by this Privacy Policy.

5. Affiliate links and referral information

Some links may contain or trigger a referral identifier so that a qualifying registration or other action can be attributed to OnlyWin. The website may receive aggregated or transaction-level affiliate reporting, such as whether a referred visitor completed a qualifying action. OnlyWin should not receive the visitor's casino password or full payment credentials through ordinary affiliate reporting.

Read the Affiliate Disclosure for more information about how commissions can work.

6. How information may be used

• To provide and maintain website pages and navigation.
• To investigate technical errors, fraud, abuse or security incidents.
• To understand general website performance and referral activity where lawful tools are used.
• To answer messages voluntarily sent by a visitor.
• To comply with legal obligations or respond to valid legal requests where required.

7. Disclosure of information

Information may be processed by service providers that are necessary to host, secure or operate the website. Information may also be disclosed if required by law, to protect the security of the service, or in connection with a legitimate investigation of misuse. OnlyWin does not state that visitor personal information is sold as a standalone data product.

8. Retention

Information should be kept only for as long as reasonably necessary for the purpose for which it was collected, including security, troubleshooting, record-keeping or legal requirements. Retention periods can differ depending on the type of record and the systems used to operate the site.

9. Security

Reasonable technical and organizational safeguards should be used to reduce the risk of unauthorized access, misuse or loss. No internet transmission or storage system can be guaranteed to be completely secure. Visitors should also protect their devices, use unique passwords on gambling accounts and avoid sharing login credentials.

10. Privacy choices and requests

Depending on the privacy law that applies, you may have rights relating to access, correction or questions about personal information associated with you. Privacy requests can be sent to the dedicated website address below so they can be verified and handled appropriately.

Privacy contact: [email protected].

Browser settings can also be used to delete or block cookies and other local storage. Blocking essential storage can affect some website functions.

11. Children and age-restricted gambling

OnlyWin is intended for adults. The site is not directed at children and should not be used to encourage underage gambling. Gambling age and availability vary across Canada, so visitors must follow the rules that apply where they are located.

12. Changes to this policy

This Privacy Policy may be updated when website functionality, data practices or legal requirements change. The date at the top of the page indicates the latest published version.